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    Frequently Asked Questions

    Home Care Aides provide services such as assistance with bathing, dressing, grooming, light housekeeping, cooking, and companionship. Sometimes they also help with grocery shopping and transportation.

    Osborn Home Care has prepared a Frequently Asked Questions section to provide you with information that may help you determine if Home Care is right for you or your loved one.

    • What is Osborn Home Care?
    • Is there is no fee for the initial consultation?
    • How do I know if Osborn Home Care services are right for me?
    • Do you offer services for short term care for illness or surgery?
    • Are all care plans the same?
    • How do I arrange for help in my home?
    • Has my caregiver been screened?
    • How much does Osborn Home Care cost?

    What is Osborn Home Care?

    Osborn Home Care was established in 1996 to meet the needs of older adults who prefer to age comfortably and safely in their own homes. As part of The Osborn Network—a nonprofit organization with over a century of experience in exceptional senior living and health services—Osborn Home Care brings that same trusted standard directly to individuals and families throughout the region. All of our caregivers are employees of The Osborn Network, ensuring consistent, high-quality support backed by the values and reputation of one of the area’s most respected senior care organizations.

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    Is there is no fee for the initial consultation?

    There is no fee for the initial consultation. During this visit, our Care Manager will discuss the many types of in-home support we offer, including companion care, personal care assistance, and home health aide services. Your care plan will be thoughtfully developed based on your specific needs, and we will review service options and insurance coverage. Most long-term care insurance policies include coverage for our services, and we are here to help you navigate the details with clarity and confidence.

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    How do I know if Osborn Home Care services are right for me?

    If you're finding that certain daily tasks have become more difficult—or if you simply want a little more support and companionship at home—Osborn Home Care may be a good fit. Our services are personalized to your needs, whether that means occasional help around the house, assistance with personal care, or more consistent hands-on support.

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    Do you offer services for short term care for illness or surgery?

    If you’re recovering from an illness or surgery, or simply finding daily activities more difficult with age, Osborn Home Care may be the right solution for you. One of our experienced Care Managers will visit your home for a complimentary consultation to better understand your needs and explore how our services can best support your comfort, safety, and independence.

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    Are all care plans the same?

    Our Care Manager will meet with you to create a personalized care plan tailored to your needs and preferences. Together, you’ll decide how many hours of support are right for you—whether that means a few hours a week or full-time care up to 24 hours a day. We offer flexible scheduling to ensure the right level of assistance is always within reach.

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    How do I arrange for help in my home?

    It all starts with a simple phone call. We will schedule a free, in-home or phone consultation with one of our Care Managers to get to know you and understand what kind of support you’re looking for. From there, we’ll create a personalized care plan and match you with a caregiver who’s the right fit.

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    Has my caregiver been screened?

    All Osborn Home Care employees go through a thorough and carefully monitored screening process. This includes fingerprinting, criminal background checks, drug screening, and verification of credentials, certifications, and work eligibility. Every caregiver is fully vetted by The Osborn.

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    How much does Osborn Home Care cost?

    Our approach is simple, transparent, and tailored to your needs. We never require a deposit or contract, and there are no hidden fees. You’re only invoiced for the care you actually receive.

    Most long term care insurance plans cover our services, and we handle all billing and coordination directly with the insurance company. 

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    Online Assessment
    Wondering if home care is right for you or your loved one?

    This online needs assessment quiz was designed to help you determine if you or a loved one could benefit from home care services from a Certified Home Health Aide.

    Take the online assessment
    Careers

    Join Our Team

    For those who decide to age in place, Osborn Home Care staff assists clients with activities of daily living like bathing, dressing, meals, and appointment reminders.

    Testimonials
    They are very caring and nurturing. They take time to understand what makes me happy.”
    Erika S
    “She is very helpful. She takes care of me. Furthermore, she does things well.”
    Celestine C
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    The Osborn 101 Theall Rd Rye, NY 10580 914-201-9500
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